Our COVID-19 Safety Plan
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We are excited to welcome you back to Arts House. Our team has worked hard to ensure you can enjoy the artworks in our venue with confidence. On this page, you will find our COVID-19 Safety Plan, including a range of safety and hygiene measures that enable a COVID-safe environment for you to enjoy bold new contemporary art.

Your health and safety at our venue

What health and safety precautions have Arts House put in place?

Read our COVID-19 Safety Plan here

Regular cleaning

Regular cleaning and sanitising our venues and publicly accessible areas with approved disinfectant products throughout the day. We clean high touch points regularly.

Cashless box office & Bar

You can book tickets online, or with the Box Office staff either over the phone or in person.

We accept EFTPOS, Visa and MasterCard payments.

Conditions of entry

On arrival, you’ll need to agree to the following terms and conditions of entry:




You are not currently required to be in isolation because you are waiting for the COVID-19 test result or have been diagnosed with COVID-19.

You have not been directed to quarantine by DHHS.

You are not experiencing any of the following symptoms: fever, chills, cough, sore throat, shortness of breath, runny nose or loss of sense of smell.


Look after yourself

Mask wearing

Face masks are recommended to be worn in all indoor areas or where physical distancing cannot be maintained.

Physical distancing 

Make sure you stay at least 1.5 metres from others when moving around our site.

Signage and capacity

Read signage in and around Arts House carefully, which will help you maintain physical distancing, hand hygiene and other guidelines. 

Hand hygiene

Hand sanitisers are available upon entry to all venues, events and activity spaces. We also encourage you to wash your hands regularly with soap, which is supplied in all our bathrooms.

Further info

We are all learning and we understand it will take some time to get used to this new way of living. Our staff are available to assist you with QR code check-ins and answer any queries you may have. 

We ask that you treat our staff with kindness, patience and respect while we navigate managing everyone’s safety at our venue and ensure that we follow all government mandates and COVID-19 policies.

Should you have any issues or concerns, please get in touch with the Arts House General Manager at artshouse@melbourne.vic.gov.au