Visit Us

Getting here

Arts House
North Melbourne Town Hall
521 Queensberry Street
North Melbourne VIC 3051

Tram
Route 57 (high floor trams only) Stop 12, North Melbourne Town Hall

Walk
Arts House is an approximate 30 minute walk from the Melbourne CBD

Train
Arts House is an approximate 15 minute walk from North Melbourne Train Station or Flagstaff Station

Car
There is limited paid on-street parking on Queensberry and Errol Streets, as well as accessible on-street car parks on Queensberry Street (150m to our accessible Errol Street entrance)


Tickets

How to Buy Tickets
Tickets can be purchased online or by phone. Please note there will be a $1.50 transaction fee per booking when booking online or by phone.
Box office: (03) 9322 3720

Locals Discount
If you’re a local, you can purchase tickets to all Arts House presented events at concession prices. You’ll just need to show us proof of residence when you pick up your tickets – all residents of North Melbourne, West Melbourne, Kensington and the CBD are eligible. Book online using the promo code ‘LOCAL’ or call our box office.

Concession & Student Tickets

Concession prices apply to persons who are aged 14 years and under, full pensioners, Victorian Carer Card holders, Seniors Card holders, welfare benefit recipients and the unemployed.

Full-time and part-time students are able to attend specific shows for a discounted price. You must have a valid student card to access this discount. Proof of concession or student eligibility is required at point of sale and upon entering venues.

Companion Card
Arts House supports the Companion Card program. For patrons who require assistance of a companion or carer, a second ticket is issued at no cost to the Companion Card holder. To book a Companion ticket, call our box office.

Green Tix for Nix
Get here green and we’ll keep the tickets lean. Arts House is paving the way to a more sustainable future with Green Tix for Nix.  For certain performances, if you get here green (cycle, walk or via Public Transport) you’ll pay nothing
to see the show.

Nightdance
7.30pm, Sat 25 Aug

Rooman
7.30pm, Sat 25 Nov

We are lighting!
2pm, Sat 9 Dec

Although your ticket is free, you will incur a $1.50 transaction fee and will need to book in advance online using the promo code ‘GREEN’ or by calling our box office. Green Tix are limited to two per person and are available two weeks prior to the performance date.

Refunds & Exchanges
Arts House regrets it is not possible to refund completed bookings, except as required by the LPA Ticketing Code of Conduct. Exchanges are only permitted for another performance of the same event, and must be arranged via the ticketing team by calling our box office.


Accessibility

We welcome all visitors to Arts House events and we are committed to ensuring that our program is accessible as possible for everyone to enjoy.  If you are attending a show at Arts House or have an appointment to meet us, you can enter via our accessible entrance via Errol Street. There are accessible toilets on every floor of Arts House and you can access all levels via a lift.

We encourage you to call or email us if you have any questions about accessibility or would like to discuss your requirements with us.  You can contact us at artshouse@melbourne.vic.gov.au or on (03) 9322 3720.

Auslan Interpreting

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Auslan interpreters will stand to the side of the speaker of performed action and translate the text and dialogue into Auslan while signing live. The following events are confirmed at this stage.

We All Know What’s Happening
5pm, Sat 22 Jul
Including post-show Q & A

Tribunal
8.15pm, Fri 21 Jul

The Children’s Party
4pm, Sun 24 Sep

Refuge
Sat 11 Nov
There will an Auslan interpreter at Refuge. To enquire about times please contact us.

Audio Description

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Audio description enhances the live theatre or film experience for people who are blind or have low vision. The following events are confirmed at this stage.

Refuge
Sat 11 Nov
Audio Description will be available at Refuge. For further enquiries please contact us.

We are lightning!
3pm, Sun 10 Dec

Wheelchair Access
Arts House venues are wheelchair accessible, however given the nature of some of the shows, some performances may be restricted. Please give us a call to chat through any requirements. Wheelchair accessibility is listed on each event page.

Companion Card
Arts House supports the Companion Card program. For patrons who require assistance of a companion or carer, a second ticket is issued at no cost to the Companion Card holder. To book a Companion ticket, call our box office.

Accessible Season Program Guide
You can download the accessible program guide here.

Do you want a copy of our printed Season Program Guide?
Email us and we will pop one in the post for you!  Please let us know your name and postal address.